THE SECOND THING TO TRY: Repair disk permissionsĭisk permissions problems are common in Macs, but easy to fix. If using El Capitan, see this faq about a rare problem and how to bypass it.Make sure you have the latest Prism update.
The first three items listed here will probably solve the problem. If you use Windows, see these troubleshooting tips for Prism Windows.ĭon't let the length of this page scare you. Here are some troubleshooting tips to use if Prism Mac won't start (won't even get to the welcome dialog).